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Customer Comments

Want to know what our customers think of us? Here's what they have to say!

We appreciate all feedback, both positive and negative. We're continually looking on ways to improve our site and your feedback is essential in doing so.

If you'd like to help us improve, you can fill in your thoughts here.

Bob Coppin

Excellent service, good communications, prompt delivery , Item as described, highly recommended!!!

George Vallance

Good company to deal with. Goods reasonably priced, excellent communications and delivery.


We've ordered various tools & equipment for our race car & team from Tooltime.co.uk. Great communication & delivery times, as usual. The website is bookmarked on the PC & we continue to purchase tools & equipment from Tooltime. Thanks fellas.....you keep up the fantastic service & we'll keep on winning!

Robert Lawrence

Hi A big thank you for first class service from your company I bought a fly screen and it was delivered within 3days. GREAT service well done.


graat site fast delivery and good customer services

Mike Green

Hi, My aged, (and expensive), torque wrench gave up the ghost. I expected to pay a fortune for a replacement, so I was very pleasantly surprised to find a great new one at Tooltime, better than my original, delivered in the blink of an eye and at a fraction of the price I had expected. Keep up the good work,I will be a repeat customer.

Terry Fearnley

tooltime is a great company to deal with the delivery service is second to one with some really competitive prices thanks for all your help.

Vanessa Wilson

Quality products at good prices with fast delivery Thanks

Christine Cooper

I wish to say a big thank you for the quick and efficient way in which you dealt with the recent replacement of a broken item. No questions asked-just a quick response and replacement sent.

Bill Broadway

Hi, Just wanted to thank you for the excellent service . I bought a padlock and chain from your shop on e-bay about six weeks ago. The lock developed a fault and I told you about it by e-mail on Tuesday 23rd June. I had expected a letter, phone call or e-mail reply....... but I got better service, I got a replacement padlock through the post today (Thursday) 25th June.) I am more than happy for you to use this as a testimonial to your customer care and will always check you out when I am buying in future.