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Customer Comments

Want to know what our customers think of us? Here's what they have to say!

We appreciate all feedback, both positive and negative. We're continually looking on ways to improve our site and your feedback is essential in doing so.

If you'd like to help us improve, you can fill in your thoughts here.

George D Morrison

The miniature airdrill I boght from you is excellent value for money and the speed of delivery impressive Thank you for your service

John Flynn

A BIG Thank You to the helpful team at Tooltime. I purchased an Electronic Rat Killer from Tooltime some months ago and it went bust, it was sorted with a credit note for the full purchase price without a problem. A 100% Thank You Tooltime.

Graeme Russo

Just wanted to say a quick BIG THANKS for offering such a vast array of quality products at such competetive prices. I've bought a few items from you now and I'm never disappointed in the quality of selection, prices, offers and prompt delivery of your products. Keep up the good work!!!!

Stuart Wilson

Superb service great prices, great variety and a bit of fun with clearance lucky dips. Having bought a variety of items at various times I can omly comment Great!!


great products great prices friendly service they do it like Carlsberg

Paul Gill

Just wanted to say thanks very much for the excellent service I always get from your company. I have bought various items from tooltime and have always been very happy with both the products and service I have received.

B. Patching

Have bought three or so items at various times and have always been more than satisfied with the extremely prompt and helpfull service. completely satisfied with qaulity of items. Many thanks,


As many other customers who have been kind enough to leave comments, I have had the same level of excellent customer service as they have. And let's face it! in this day and age is all to often lacking, people quick to complain, but slow to praise (if at all) So I am happy to say that the majority of customers who use this great .com shop will enjoy the benefits of such a service! Keep it up tooltime!

Roger Wood

Thanks for your speedy delivery of my Gtech hedge trimmer, it is an exellent tool and you were by far the cheapest.

Irene Sinclair

I would just like to say I have been very impressed with the service I have received since dealing with Tooltime. Delivery has been spot on and staff very helpful.