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Customer Comments

Want to know what our customers think of us? Here's what they have to say!

We appreciate all feedback, both positive and negative. We're continually looking on ways to improve our site and your feedback is essential in doing so.

If you'd like to help us improve, you can fill in your thoughts here.

Mr T Bishop

Several things I like about Tooltime, Everything is laid out well The prices are very Good, Its always well packed, Ive never sent anything back, I dont have a problem buying, from Tooltime, Have a Nice Day.

George D Morrison

The miniature airdrill I boght from you is excellent value for money and the speed of delivery impressive Thank you for your service

Paul Gill

Just wanted to say thanks very much for the excellent service I always get from your company. I have bought various items from tooltime and have always been very happy with both the products and service I have received.

A. Boulton

It's very rare these days to feel compelled to write a complimentary email to a company, but Tooltime is such a company. Very quick delivery and top class products backed up by helpful and friendly staff . . . . . could anyone ask for more? Well done again tooltime, you're my 1st stop for tools and in me you have a customer for life.

Jackie Roe-Lawton

Top notch item, ease of ordering and delivery - No Problems - really good! Will have no qualms about ordering again - many thanks!

Graham Sutton

Interesting and useful products at excellent prices, and with pretty quick delivery. What more could anyone ask for?

George Vallance

Good company to deal with. Goods reasonably priced, excellent communications and delivery.

Stuart Wilson

Superb service great prices, great variety and a bit of fun with clearance lucky dips. Having bought a variety of items at various times I can omly comment Great!!


As many other customers who have been kind enough to leave comments, I have had the same level of excellent customer service as they have. And let's face it! in this day and age is all to often lacking, people quick to complain, but slow to praise (if at all) So I am happy to say that the majority of customers who use this great .com shop will enjoy the benefits of such a service! Keep it up tooltime!

Bob Granfield

I am just emailing you to congratulate you on your fantastic service and very good prices. I ordered my weekend awning on Tuesday evening and it was delivered Thursday. I am very impressed by your company and wish you every success in the future. I will certainly recommend you to family and friends. (I emailed this to you back in March, but it is still true today)