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01355 22 11 55
While we strive to ensure that the product you buy is exactly what you want, sometimes this isn't the case.
If you purchase an item and decide you no longer want it, you can return it back to us at your own cost for a refund of the initial costs. You should contact us within 14 days of receipt to notify us of your intention to return your item. Unwanted items should be returned in their original condition and in their original packaging.
Please contact us prior to returning any unwanted items to ensure that the process is as quick as possible.
You can return item(s) by filling in the return form on the website (click on "my account" to view ) or contact us by emailing [email protected].
While we have procedures in place to ensure that your item arrives in working condition, occasionally there may be an issue such as the item is damaged in transit or other complication.
We understand that buying online can sometimes be daunting so we offer a years warranty on all our items to ensure that you can buy with confidence. Additionally, several of our products come with an extended manufacturers warranty, often up to 3 years. Details of these can be found on each items's description. If you need to return a faulty item, you can return item(s) by filling in the return form on the website (click on "my account" to view ) or contact us by emailing [email protected] , where we will provide you with direction on how to do so.
To see full details regarding returning products, please see our Terms & Conditions.